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Healthcare is the only industry that
launches new products without consulting the customer. Not surprisingly,
there is no shortage of expensive, failed ventures.
As a first step to any development effort, Prizm
performs a market assessment where it holds one-on-one meetings
with key referral sources. This step is crucial for the venture's
success. You learn key information about who to include in the
venture and where to locate the center. More importantly, though,
by asking for feedback at the design stage, you further ensure
the successful launch of the center because you've woven these
key referral sources into the design team. So when the center
opens, the concept is "PRE-SOLD" to these key operation
leaders as something they themselves designed. |
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Prizm believes that the best way
to ensure the success of a new product is to ask the market
what it wants to buy before you build it. Consequently, as
a first step to a center of excellence development project,
Prizm conducts a market assessment. Prizm meets with medical
directors and contracting directors of every large managed
care organization, human resource directors and work comp managers
at large employers, independent rehab nurses and other referral
sources. This competitor overview reveals:
- How competitors are currently positioned
- Whether or not there is an opportunity to develop a new
center of excellence
- How this center can be customized to meet the specific
needs of the market
- What contracts are available and under what reimbursement
mechanism, e.g., discounted fee for service, global price
packages, capitation, etc.
The second function of these meetings is
to involve the referral source in the design stage. Prizm
solicits the input of these key opinion leaders on the proposed
spine center of excellence to encourage them to "buy in" on
the center of excellence. Later, when the center is launched,
these pre-sold referral sources are likely to be more receptive
because they were involved at the front-end.
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learn more about name development. |
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